Colonial Food Services Company (CFS) provided food and refreshment to a variety of customers across the country. In its mid-Atlantic states region, the company's primary clients were colleges and prep schools where CFS operated hot food services, cafeterias, and vending machines under contracts which were renewable every one to three years. To have contracts renewed, it was essential to maintain good customer relations; indeed, CFS placed a great deal of value on the interpersonal skills of its employees. The company was proud of its ability to recruit, train, and develop new managerial talent.
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